Terms of service

Last Updated: 18/06/25

Welcome to Garage Glow
These Terms and Conditions outline the rules and regulations for the use of our website and services.

By accessing this website, placing an order, or using our services, you agree to accept and be bound by these Terms and Conditions. If you do not agree, please do not continue to use our website.

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1. General Information

We are based in the United Kingdom and offer products and services to customers worldwide.
All prices listed are in GBP (£) unless otherwise stated.

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2. Products and Services

We sell hexagon LED lighting systems, vented garage floor tiles, and offer installation services.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Product descriptions, images, and specifications on our website are for informational purposes. We strive for accuracy but cannot guarantee that every detail is 100% error-free.

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3. Orders and Payment

By placing an order, you confirm that all details you provide are accurate and complete.
Payment must be received in full before we dispatch any goods.

We accept major credit/debit cards, PayPal, and other secure payment methods as displayed at checkout.

We reserve the right to refuse or cancel any order at our discretion, including for errors in pricing or product availability.

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4. Shipping and Delivery

We offer shipping both within the UK and internationally.
Delivery times are estimates and may vary depending on location, customs, and other factors beyond our control.
Please review our full Shipping Policy for more information.

International customers are responsible for any customs duties, taxes, or import fees.

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5. Returns and Refunds

If you are not fully satisfied with your purchase, you may be eligible for a return or exchange under certain conditions.

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6. Installation Services

If you opt for our installation service, we will coordinate directly with you to schedule the installation.
Installations must be conducted in a safe, prepared environment as agreed upon in advance.

We are not responsible for any delays caused by site inaccessibility, weather conditions, or other unforeseen issues.

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7. Intellectual Property

All content on this site — including logos, images, product designs, and text — is the property of Garage Glow unless otherwise stated and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content from our site without our prior written permission.

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8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services.

Our total liability for any claim shall not exceed the total amount paid by you for the product or service.

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9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be posted on this page and will become effective immediately upon posting.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
📧 Email: support@garage-glow.com